Read the Terms and Conditions contained herein before using the website. If you place an order, you accept these Terms and Condition and agree to abide by it.

  • If you place an order for purchase of company’s products it will be agreed by you that you shall be deemed to have read and understand all these terms and condition carefully. It is advisable not to place an order with us, if you are not
    agreeable to any terms and conditions as mentioned herein.
  • Company at its Sole discretion has all the rights to change or modify in these terms and condition at any point of time.
  • Throughout this Terms and Condition Advanced Hair Products Private Limited referred to as “we” and/or “The Company” While The Term “You” and/or “User” means Buyer or ultimate purchaser.

User Account, Password, and Security:

You have to first complete the registration process on the website’s and upon completion, you will receive a password and account designation.

The complete responsibility of maintaining confidentiality of accounts and passwords belongs to you. The Buyer has to take care about any activity happen in his/her accounts.

You have to inform us for any unauthorized access of your account immediately and also make sure that you must properly log out from the account once you done with the website. In no case company will be held liable for any loss of data due unauthorized access.

The details provided by you at the time of registration must be true.

Content of Website:

In this website company has provided details about its products and usage of it. Such Details are only for information purpose. Nothing contained in this site is or should be considered as a substitute for Medical Advice. All these products are
for your external use only and you may continue to take advices from your physician or doctor, in case you have any health problem. We always advice you if you have any issue regarding your personal health or medical issue, to seek advice of qualified healthcare provider. If you have any medical problem then you should contact to qualified health care professional or doctor immediately.

Through this website company invites/offers user across the world to purchase the company’s products. The company may at its own discretion accept or reject the order placed by you.

Payment Terms:
CCAvenue is the only gateway of payment. You do not need a CCAvenue account to use their services. All you need is a credit/debit card. We accept payments online using Visa and MasterCard credit/debit card in INR.

SECURITY CAPABILITIES & POLICY FOR TRANSMISSION OF PAYMENT

What information do we collect and how do we use it?
When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details, if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

 

How does AHS protect customer information?
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorized access.

 

Debit/Credit Card Details
All debit/credit card payments are processed securely through the CCAvenue Payment Gateway. Payment by debit/credit card is the fastest way to receive your order as there is no clearance delay. AHS does not store any debit/credit card information on our servers.

 

Payment Gateway Info
Our payment options presently available are limited but, most importantly, safe and secure. Credit Card payments are made directly through 128 bit SSL Encryption software to ensure your personal details are kept safe. None of your payment details are stored – this ensures you will be happy with the security of your transaction.

Shipping Information:

  • AHS guarantees to deliver products to all cities across India.
  • Orders for products would be processed within 24 hours and shipping will be done through a domestic courier company.
  • Shipping charges are based on shipping destination and quantity of units purchased. Please note that shipping companies determine shipping charges based on the package weight.
  • Once the products are shipped from our location, we will send you the Airway number/docket number through email for your tracking perusal.
  • You can track the status of your package through the courier’s website or by contacting their local customer service center.
  • The courier will attempt delivery twice at your specified shipping address, before they inform us that your package is not deliverable.
  • If you wish to purchase multiple items and ship them to two or more different addresses, please place them as separate orders.
  • AHS is not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

 

Ordering & Tracking:

Minimum order size is 2 Bottles of Hair Fibres per order. You have to place an order in accordance with requirement of minimum order size. If minimum order requirement is not met then the order will be not processed further.

Company will send you email mentioning updated status of your order. In case if you find any problem or issue regarding the email, you may get in touch with our customer care services. You may inform us about non receipt of any update about
your order by writing an email to us @ contact@advancedhairproducts.in

Once your order is successfully placed, you will receive an email regarding confirmation of your order from the company.

Cancellations and Return Policy:
We want you to be happy with your order. In the event you receive a damaged / defective product or a product that does not comply with the specifications as per your original order, you are required to get in touch with the customer service team.

Upon receiving your complaint, we shall verify the authenticity and the nature of the complaint. If convinced that the complaint is genuine, we will arrange for the replacement.  However, in the event of frivolous and unjustified complaints regarding the quality and content of the products, we reserve the right to pursue necessary legal actions against you and you will be solely liable for all costs incurred by us in this regard.

  • Before accepting shipment of any product, kindly ensure that the product’s packaging is not damaged or tampered. If you observe that the package is damaged or tampered, you can inform us immediately.
  • In case of damaged or defective product you can cancel the order within 7 days from the date of receipt by returning the products in a traceable method and unused condition, as we can’t process the refund until we receive the product in same condition as they were sent. If you are unable to do so within 7 days, we shall not be held liable for the failure to replace the order.

The returned products are subject to verification and shall be checked by us in order to determine the legitimacy of the complaint/ return.

In the event the return of a product is duly accepted, the value of such product, as originally paid by you during acceptance of delivery of product or otherwise, will be refunded to you. Refund will be processed based on the mode of payment and It will take 15-20 days for the money to show in your bank account depending on your Bank’s policy.

 

Privacy of Information:

  • The Company is committed to ensure that your information is protected. All the information given by you while registering with us will be used and protected in secure manner. Company has taken adequate and suitable measures to protect the privacy of all information and data provided to the company.
  • We only collect information if it is relevant to our dealing with you and which either may required by law or as is relevant for the purpose for which it was collected.

 

Applicable Law:

  • All issues relating to the use of our website will be dealt with according to Indian Law, and any disputes will be subject to the exclusive jurisdiction of the courts and Laws in India